Privacy Policy

PLEASE READ THE PRIVACY POLICY STATEMENT CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING PRIVACY POLICY. IF YOU DO NOT ACCEPT OUR PRIVACY POLICY, DO NOT USE THIS WEBSITE.

Welcome to OC Total Wellness. Your privacy is paramount to us, and we are committed to protecting your personal information with the highest standards of ethical and legal business conduct. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through our website [insert website address] (the "Site").

Consent

By accessing and using our Site, you explicitly agree to the terms of this Privacy Policy and provide your informed consent to the collection, use, and sharing of your information as described herein. If you do not agree with our policies and practices, please do not use our services.

Information Collection Practices

Types of Information Collected

  • Personal Identification Information: Includes name, email address, postal address, phone number, and other information that identifies you.

  • Financial Information: Includes payment details such as credit card numbers, securely processed through encrypted channels.

  • Health Information: Only collected with your explicit consent, used to tailor our wellness services to your needs.

Sources of Information

  • Direct Interactions: Information you provide when registering, purchasing, or requesting services.

  • Automated Technologies: Information automatically collected via cookies and analytics tools, including browsing details and user preferences.

Use of Information

  • Service Provision: To manage your account, provide products and services, process payments, and communicate with you regarding your account.

  • Personalization and Improvement: To personalize your experience and meet your individual needs, improve website functionalities, and develop new products.

  • Compliance and Protection: To comply with applicable legal requirements, resolve disputes, and enforce our agreements.

  • Marketing Communication: To keep you informed about OC Total Wellness promotions, new services, and product offerings.

Disclosure of Information

  • Service Providers: Third-party vendors who provide services such as data processing, payment processing, and other operational needs.

  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

  • Security Measures: We implement stringent security measures, including SSL encryption, secure servers, and firewalls, to protect your personal information.

  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Your Rights and Choices

  • Access and Control: You have the right to access, correct, or delete your personal data.

  • Opt-Out: You may opt out of marketing communications at any time by using the unsubscribe link in the communications.

  • California Residents: Specific rights under the California Consumer Privacy Act (CCPA) including the right to request information about the collection and use of your personal data.

International Users

The Site is hosted in the United States and intended for users located within the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S.

Dispute Resolution

  • Contact Us First: We aim to resolve any concerns through our customer service at info@octotalwellness.com.

  • Arbitration: Any unresolved privacy or data use concern may be addressed through binding arbitration under the rules of the American Arbitration Association.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@octotalwellness.com

  • Mailing Address: OC Total Wellness, 601 Parkcenter Drive, Suite #103, Santa Ana, CA 92705